All goods have a 14 day refund period. The buyer pays the return costs
and agrees on practical arrangements with Taiko. Posti fetches the artwork
directly from the buyer and delivers it back to the artist.
in mind that refunding is applicable only for intact goods (unless they have
already been destroyed when delivered) without any signs of use. The goods
shall be packed preferably using original materials and they have to be packed
following these guidelines:
that the package is intact.
- There should be no empty space in the
- If necessary, use foam plastic, styrofoam or bubble wrap as
soft packaging material.
- Place cardboard between flat and fragile
- You will get an address label from Taiko. Affix it to the
largest even and visible surface of the package so that the bar code is
mechanically readable. The address label must not be folded over the edge of
the package or placed where the package is sealed. Agree with Taiko on the day
for fetching the package. Fetching during working days is at 4 p.m. at the
latest. Make sure that there is someone on place to hand over the package to
the Post courier.
The money will be refunded within 14 days when
the product has been returned.