Delivery

Taiko delivers worldwide. The delivery fee is included in the artwork price to many European countries. For larger artworks an additional delivery fee may apply. The delivery fee is specified in the shopping basket before placing the order. Artwork prices and delivery fees are in euro (EUR).

Delivery time is, depending on the destination country, 4-15 working days, unless another delivery time is stated in the artwork information. Taiko takes no responsibility in a force major delay or any indirect hindrances.

The courier fetches the artwork from the artist or the artist delivers the artwork to the courier. The artist is responsible for packing the artwork according to Taiko's guidelines. The courier delivers the artwork to the address given by the buyer. In Finland and Sweden the receiver may choose to pick up the package. The courier contacts the receiver to agree on the delivery date and time. Deliveries are done on weekdays.

Recipient's phone number is mandatory for the courier to be able to reach the recipient. If the recipient is not reached, the courier leaves a contact request. If the recipient does not contact the courier, the delivery will be returned to the sender. All artworks are insured during the transportation. When sending, the artist needs to pack the artwork according to Taiko's guidelines. When refunding an artwork, the buyer is responsible for following the packaging guidelines. The buyer is obligated to inspect the condition of the package upon delivery. If the package is damaged or does not correspond to the order the courier and Taiko have to be notified.

The courier service's general terms are applied for transportation. All packages are insured during delivery. Read more about the insurance policy in Terms and conditions.